Refund policy

Your satisfaction matters to us.

Crochetia offers a 30-day free return and refund policy for eligible items.

Return Conditions

  • Return requests must be submitted within 30 days of delivery

  • Products must be unused, undamaged, and in original packaging

  • Proof of purchase is required

Refund Process

Once your return is approved and received, refunds are issued to the original payment method within 5–10 business days, depending on your payment provider.

Our support team will assist you throughout the process.